What Is a Patient-Centered Medical Home?
A patient-centered medical home is a concept based on teamwork – teamwork between physicians and their clinical staff, primary care physicians and specialists, and clinical teams and their patients. Together, the members of your team, using evidence-based guidelines, focus on the care and services you need, including behavioral health in a manner that best suits a patient’s needs.
ACCESS
We will be ready to respond to you 24/7.
COMMUNICATION
In person, by phone or by patient portal.
PATIENT INVOLVEMENT
You are the important member of our team.
OUR PART
We will get to know you, your condition, family history, risk factors and other important conditions that can influence your health and care.
We will make healthcare decisions together based on what is best for you. We will coordinate your care across multiple settings. Your care team will help you understand the available options and a care plan will be developed specifically for you.
You will be given, at the end of every visit, a summary of your visit for that day. We will go over your medications and give you clear instructions of what is expected of you and how to achieve your treatment goals.
We will follow-up with you to ensure appointments are set and goals are reached. Our goal is to help you live the healthiest life possible.
PATIENT PORTAL
You can request prescription refills, ask for an appointment or have access to your medical record anytime through our on line access patient portal. Please ask any staff member for information to sign up for this.
RECORDS RELEASES/TRANSFERS
Forms available on our website or ask one of our secretaries for this information.
YOUR PART
We ask that you play an active role in your healthcare. Learn about your condition and what you can do to stay as healthy as possible. Understand how certain habits and lifestyle choices can impact your health.
Participate in following the care plan we have tailor made just for you. Take your medications as directed, follow any exercise and diet goals we have set together for you.
Keep your care team informed about your history and any symptoms or changes to your health. Please make sure we are aware of any care you have received outside our office. This will ensure that your care is properly coordinated so that we can help you achieve your healthcare goals.